| Hours: |
Customer Service (1-800-562-6551) 8:00 a.m. - 9:00 p.m. (EST) Monday through Friday 9:30 a.m. - 6:00 p.m. (EST) Saturday |
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Claims Reporting (1-800-562-6551) Available 24 hours a day, 365 days a year. |
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| Home Office: | PO Box 4079 Scranton, PA 18505-6079 |
| Mailing Address: |
PO Box 4079 Scranton, PA 18505-6079 |
| Payment Address (AUTO): | |
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National Merit Insurance Company PO Box 790074 St. Louis, MO 63179-0074 |
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| Payment Address (UMBRELLA): | |
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Kemper Direct Insurance Company Billing Operations Department PO Box 181101 Chattanooga, TN 37414-6101 |
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| E-mail: | customerservice@nationalmerit.com |
| Fax Numbers: |
Claims Faxes 1.877.292.7283 - toll free |
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All Other Faxes 1.800.518.3250 |
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