Maintaining our customers’ trust and confidence is a high priority for us. That is why we want you to understand how we protect your privacy when we collect and use information about you, and the measures we take to safeguard that information.

This Privacy Notice pertains to information about customers and former customers of Response Insurance Company, Response Indemnity Company, Response Indemnity Company of California, Warner Insurance Company, Connecticut Life and Casualty Insurance Company, National Merit Insurance Company, Response Worldwide Direct Auto Insurance Company, and Response Worldwide Insurance Company.

Please read it carefully. Thank you for your attention.




We collect nonpublic personal financial information about you from the following sources:

• Information we receive from you on applications or other forms;
  
• Information about your transactions with us, our affiliates, or others; and
  
• Information we receive from a consumer reporting agency.
  

We may disclose the following information about our customers and former customers to persons and entities that perform marketing or other services on our behalf or to financial institutions with which we have joint marketing agreements:

• Information we receive from you on applications or other forms, such as your name, address, and social security number;
  
• Information about your transactions with us, our affiliates or others, such as your policy coverage, premium, and payment history; and
  
• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
  

We restrict access to nonpublic personal financial information about you to those employees and other persons who need to know that information to permit us to provide our products and services to you. We maintain physical, electronic, and procedural safeguards to guard the confidentiality of your nonpublic personal financial information in accordance with this privacy policy.

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